Payment and Shipping
The prices of our products are inclusive of all taxes and fees (for Europe). All prices are shown in Euro.
- Shipping to Europe:
- Free of charge
- Shipping outside of Europe:
- For orders of less than €250, shipping charges are €15 (DHL courier)
- Shipping is free on orders of at least €250
Shipping outside of Europe might be subject to customs charges (VAT or Customs Duty) depending on your local regulation.
Payment methods and invoicing
Customers can pay for products and any shipping charges via credit card, PayPal, bank transfer, prepaid cards or cash on delivery.
- Credit cards
This website accepts the following credit cards:
- Visa/Visa Electron
- American Express
To ensure the utmost security, customers will complete their payment transaction directly on their bank's secure server.
Our website does not memorize customers' credit card details. However, for any subsequent transactions the payment services provider's secure communication system lets customers select the option to make further purchases without entering their details again. The payment services provider uses SSL protocol to encrypt the data transmitted between its server and the customer's browser.
Having confirmed their order, the customer will be redirected to the PayPal website to make the payment using their PayPal account or a credit card (including prepaid cards), or using any other method accepted by PayPal and fulfilling the terms and conditions.
- Bank transfer
Customers must proceed with bank transfers within 3 days of the date of order, for orders of products. We do not accept bank transfer payments for orders containing events and/or courses. If we do not receive payment within 3 days, the order will be cancelled and the products will be made available for purchase by other customers. If a customer fails to make the bank transfer, he or she may be contacted by our Customer Service team to check whether the customer wishes to proceed with the order or whether there have been any issues with the payment.
- Details for bank transfer:
IBAN: IT 19 C 02008 16917000105403558
Account holder: Pierleonj Srl
Reference: in the reference field, the customer must enter the date and order number, which can be found in the confirmation email (e.g. “Order 01/01/14 n° 100012345”).